Refund And Cancellation

Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed online.
Advanced orders may be cancelled 2 hours before the scheduled delivery time at our discretion. Please call 905-602-9594 to find out if your order is eligible for cancellation.
Gift certificates are not returnable/refundable, no exceptions.
You acknowledge that Kala’s Kitchen is not responsible for full or partial refunds on online orders or related order fulfillment charges. Addressing customer requests for refunds on orders will be the sole discretion of Kala’s Kitchen. Contact us at 905-602-9594 to request a full or partial refund.